Free Cancellation is available as a promotional offer for eligible reservations. Under this promotion, customers may cancel their booking without incurring any cancellation fees, subject to the following conditions:
Eligibility Period:
This Free Cancellation offer is valid for reservations made through January 31, 2025.
The offer applies exclusively to bookings with check-in dates on or after April 26, 2025.
Terms of Cancellation:
The right to cancel without fees applies to the entire booking amount, including any additional services or addons selected during the reservation process.
Upon cancellation, any payments made will be refunded in full according to our standard refund processing timeline.
For bookings paid in installments (2 or 3 payments), any service fees applied for the installment payment plan are non-refundable and will be retained even when exercising the Free Cancellation option.
Limitations:
This offer is non-transferable and cannot be combined with other cancellation policy modifications.
Reservations with check-in dates before April 26, 2025, are not eligible for this promotional offer, regardless of when the booking is made.
Installment payment service fees, where applicable, are not covered by the Free Cancellation policy and will not be refunded.
We reserve the right to modify or discontinue this promotional offer at any time, though such changes will not affect bookings where Free Cancellation has already been confirmed.