What to do if your boat is delayed or unavailable
At Borrow A Boat, we understand that sometimes things don't go as planned. If the boat you have booked is delayed or unavailable due to circumstances out of the owner's control, such as mechanical issues or bad weather, we are here to help you resolve the situation.
Contact the boat owner
If your boat is delayed or unavailable, the first step is to contact the boat owner immediately. They will be able to provide you with more information about the situation and discuss possible resolutions with you.
The boat owner is obligated to offer you a refund, alternative boat, or reschedule the booking, depending on the situation. They will work with you to find the best solution for your trip.
Unable to resolve the issue with the boat owner?
If you are unable to resolve the issue with the boat owner, don't worry. We are here to help you find alternative arrangements.
Please contact us immediately at [email protected] and one of our friendly team members will assist you. We will work with you to find another boat that meets your needs and ensure that your trip is not disrupted.
At Borrow A Boat, we want to make sure that your boating experience is as smooth and enjoyable as possible. We are committed to helping you find the perfect boat for your trip, and we are always here to support you if any issues arise.
Thank you for choosing Borrow A Boat for your boating adventure. We hope you have a fantastic time on the water!