What to do if you encounter issues during your rental
At our platform, we want to ensure that your rental experience is as smooth and enjoyable as possible. However, we understand that sometimes issues may arise during your rental. If this happens, please do not hesitate to reach out for assistance.
Who to contact
If any issues arise during your rental (e.g., mechanical failure, accidents, injury, etc.), please immediately contact the boat owner or captain for assistance. They are your primary point of contact during the rental and will be able to provide you with the necessary support and assistance.
If you are unable to reach the boat owner or captain, you can also reach out to our platform’s support team for help. We will do our best to resolve any issues as quickly as possible.
What to expect
Once you have contacted the boat owner or captain, they will work with you to resolve the issue. This may involve providing you with a replacement boat, arranging for repairs, or offering any necessary assistance.
Please note that the boat owner or captain will be responsible for handling any issues that may arise during your rental. Our support team is available to assist, but the boat owner or captain should always be your first point of contact.
Conclusion
We hope that you have a smooth and enjoyable rental experience. However, if any issues do arise, please do not hesitate to reach out for assistance. Our team and the boat owner or captain are here to help and ensure that your rental goes as smoothly as possible.