Payment for extras is typically made at the base just before you embark on your holiday. Here's what you need to know about the process:
Payment Location:
At the Base: Most commonly, extras are payable directly at the base at check-in.
In Advance: Some charter companies ask for advance payment. These extras are then paid together with the boat through our checkout.
Payment Methods:
Credit Card or Cash: Charter companies usually accept payment for extras via credit card or cash at the base.
Confirmation Email and Customer Profile:
Detailed Information: Upon booking confirmation, you will receive an email that outlines exactly what extras you need to pay for, when, and where.
Customer Profile: Additionally, you can log into your customer profile on borrowaboat.com to access this information at any time.
Payment Instructions:
Charter Specifications: The charter company will specify how the payment should be made, either before or at check-in. It's essential to confirm this information with the charter prior to your check-in date to avoid any misunderstandings.
Need Assistance?
If you have any questions or concerns about payment for extras, don't hesitate to reach out to our customer service team. We're here to provide assistance and ensure your booking process is smooth and straightforward.